South East

Management

Permanent

INTERNAL CANDIDATES ONLY

CLOSING DATE: Midday, Tuesday 22^nd April

Area Depot Manager, South East Region

Full time, Permanent

Role Overview

This new role for the South East plays a key role in achieving company objectives by managing depot resources efficiently and cost-effectively, while strictly adhering to company policies and procedures. This role is focused on delivering exceptional customer service in a demanding environment, maintaining the highest standards of health and safety, and supporting the Area Operations Manager in meeting business goals and KPIs. A crucial aspect of the position is providing a strong operational presence on work sites, ensuring effective leadership and execution of operational priorities.

Key Responsibilities

Support the Area Operations Manager in developing depot business performance, achieving sales and profit targets, and driving continuous improvement.
Maintain strong customer relationships through regular site visits, ensuring a high-quality service and proactive issue resolution.
Promote and monitor compliance with health, safety, quality, and brand standards through regular depot and site inspections, interactions, and reporting.
Oversee depot operations including personnel management, training, recruitment, and adherence to company policies, procedures, and disciplinary processes.
Ensure vehicles are maintained, certified, and available for hire through visual checks and adherence to legal and company standards.
Provide leadership support across the depot network, covering for Depot Managers during absences, assisting during resource or operational pinch points, and participating in the on-call schedule.
Contribute to the delivery of area KPIs, ensure consistency across depots, and escalate or resolve issues proactively in collaboration with Depot Managers and the AOM.
Represent the company at high-level meetings and undertake additional duties as required by management.

Person Specification

Education / Knowledge / Experience

Minimum GCSE or equivalent in Maths & English - Desirable
A levels/Degree – Desirable
2-years Management experience in a commercial business
People Management and health & safety management
Proven track record of working to clearly defined service level agreements and managing a profit and loss therefore being commercially minded, ability to sell the business
Evidence of delivery of continuous improvement within a customer service environment Experience in dealing with HR issues such as Disciplinaries/Grievance
Local geographical knowledge
Good transport / logistics knowledge
Knowledge and understanding of the requirements of working within a time critical service environment
Knowledge of health and safety legislation