Heavy Cranes Operations Compliance Coordinator

Heavy Cranes Operations Compliance Coordinator

Full Time, Monday to Friday (On-Site)

Ainscough Crane Hire, the UK's leader in lifting solutions, is seeking to fill a new role in our Heavy Cranes team dedicated to supporting Heavy Cranes & Transport through accurate and effective administration duties associated with Special Projects & Wind Energy. Ensuring that Legal, Compliance and Training records are administered in line with both regulatory and industry guidelines.

Benefits for an Operations Compliance Coordinator

• Bi-Annual retention bonus (worth £3k per year)
• 24 days annual leave plus an additional day at 2 years service, 5 years service and 10 years service
• Holiday purchase, the option to buy an additional 5 days each year (via salary sacrifice)
• Group life assurance 3 x basic salary
• Company Pension
• Access to the Ainscough Advantage (People Value) benefits platform

About Ainscough Crane Hire

At Ainscough, our "Always Making the Safe Choice" ethos drives everything we do. We excel in contract lifts, crane hire, and specialist projects, ensuring projects are delivered on time, within budget, and to the highest safety standards.

Key Responsibilities

• Project Administration: Manage administrative tasks related to Heavy Crane Special Projects, ensuring all Operator/Driver/Vehicle passes and site inductions are valid and recorded in line with customer, site-specific, and Special Projects SOP requirements.
• Stakeholder Coordination: Maintain regular communication with Depots and internal teams to ensure alignment with customer expectations and the latest site-specific requirements.
• Job Tracking & Invoicing: Accurately record all job changes and delays, ensuring timely updates for invoicing and job reconciliation.
• Job Pack Management: Compile and distribute Operator/Driver Job Packs with up-to-date customer/site-specific SOPs and relevant documentation.
• Operational & Compliance Support: Assist the Operations team with maintaining full vehicle and crane compliance, including:
  • Monitoring van servicing intervals and crane service schedules
  • Tracking and confirming completion of daily and weekly vehicle/crane checks
  • Liaising with drivers to ensure compliance with all inspection and servicing requirements
  • Ensuring thorough examinations of cranes are completed and documented on time
• Purchase Order Management: Raise and manage purchase orders, ensuring extensions are actioned in line with job scope changes to prevent unexpected invoices.
• Team Support: Provide coverage for the Operational Support, Heavy Cranes & Transport Department during staff holidays or absences.
• Customer & Internal Liaison: Act as a professional point of contact for both internal teams and external clients, ensuring a high level of service and responsiveness.
• Product & Service Knowledge: Maintain a working knowledge of company offerings to support operational activities and customer interactions.
• Return Coordination: Ensure all returns to Head Office, Depots, Customers, and Suppliers are processed accurately and promptly.
• Logistics Support: Coordinate bookings for hire cars, accommodation, medicals, training, and inductions for HCD & Transport personnel.
• Continuous Improvement: Actively seek opportunities to improve processes, systems, and role efficiency within the wider business context.

Person Specification

• Experience in an operations or administrative support role, ideally within transport, logistics, construction, or heavy equipment industries.
• Familiarity with vehicle and equipment compliance requirements (e.g., servicing schedules, daily/weekly checks, LOLER, PUWER regulations).
• Good understanding of health & safety procedures in an industrial or site-based environment.
• Strong customer focus with an understanding of customer relationships and business process.
• IT literate and familiar with Microsoft office products- Particularly PowerPoint, Excel and Word.
• Able to able to communicate at all levels, both in verbal & written form.
• Excellent time management skills.
• Good organisational skills with an excellent attention to detail.
• Adaptable, flexible and resilient to change.
• Good communicator