Routing Administrator

Routing Administrator

Ainscough Crane Hire are looking for a Routing Administrator to join their successful Transport team covering the UK.  This role can be based from any of the depots in our network.  

Benefits for a Routing Administrator

• Bi-Annual retention bonus (worth £3k per year)
• 24 days annual leave plus an additional day at 2 years service, 5 years service and 10 years service
• Holiday purchase, the option to buy an additional 5 days each year (via salary sacrifice)
• Group life assurance 3 x basic salary
• Company Pension
• Access to the Ainscough Advantage (People Value) benefits platform

Ainscough Crane Hire are the UKs leading crane company.

Based across 30 locations, our dedicated team of experts are passionate about delivering projects on time, to budget and, most importantly, to the highest possible standard of safety. Our industry recognised Make the Safe Choice ethos is at our core and underpins everything we do, from contract lifts and crane hire to specialist projects for customers.

Our reputation as a market leader is not just a result of our expansive fleet and comprehensive network of locations across the UK but is also derived from the workplace culture that allows our team to perform their duties with passion and pride.

Job Purpose/Objectives of an Operations Support Co-Ordinator

Own the end-to-end process of submission and distribution of Abnormal Load Routing requests for the business, ensuring that they are completed within defined timescales.

Key Responsibilities of an Operations Support Co-Ordinator

• Accurate creation of Movement Orders using Abnormal Load planning software in line with STGO legislation.
• Responsible for the maintenance of the routing database and data entry so that our routes always remain active and compliant.
• Quality checking submitted routes, owning Operator/Driver feedback, and conducting fact finding investigations into routing issues as they occur.
• Liaise with Police Forces, Local Authorities, and associated Agencies to maintain a positive working relationship, keeping up to date with changes to legislation and policy.

Person specification

• Strong customer focus with an understanding of customer relationships and business process
• IT literate and familiar with Microsoft office products- Particularly PowerPoint, Excel, and Word
• Able to able to communicate at all levels, both in verbal & written form.
• Excellent time management skills
• Good organisational skills with an excellent attention to detail
• Adaptable, flexible, and resilient to change
• Previous experience working in a busy customer focussed environment